By Gregory Wallace, CNN
The Veterans Affairs Department has fallen short in ways that put veterans and the public “at risk [of] receiving unsafe medical care” by failing to report potentially dangerous doctors, a government watchdog concluded after an investigation.
The Government Accountability Office (GAO) report, issued Monday, reveals issues with the VA’s handling of complaints made against doctors and other health care professionals. The VA says the report will lead to changes at the department.
In some cases, reviews did not take place “for 3 months to multiple years after the concerns were identified.” Nearly half of the reviews the GAO looked into had no paper trail.