The Crusader Newspaper Group

She serves – She matters Jobs Lost Due to Technology

By Wanda “Sistah Soldier” Petty, President & CEO, SHE VET, iNC.

I recently had a conversation with someone about how kiosks replace cashier jobs. We see them in most major chains such as Target, Walmart, and in grocery stores. I’m guilty of choosing to work with the cashier, hoping that my dedication will impact the decision makers’ choice for keeping the cashiers on the registers and perhaps save their jobs.

The truth is, whether I stand in line with a human cashier or an electronic impersonator, it won’t slow down technology. Believe it or not, computers create more jobs. How? It takes a work force to man the machines. The question is, are there enough people willing to improve their level of skills to meet the rising demand for technology.

Today’s modern work force is becoming more challenging to convey to both millennials and baby-boomers. There are unique hurdles posed for employers and workers. Each one has a responsibility to learn how to navigate the process if there is a desire to move our economy and careers forward.

Millennials want to work in places that allow them to play with the latest gadgets and be innovative. They should be allowed to contribute ideas and learn to use their voice. As time progresses, it will be needed.

Baby-boomers are reluctant to learn how to use specialized uprising machines, but it’s essential to stay current and develop professionally within your industry. Learn to master LinkedIn challenges, and new computer programs to avoid being stagnant. Perhaps, even non-tech-savvy positions can keep you within the loop of maintaining a career in the work force. Make it a habit to learn something new every year.

Managers desire to expand their businesses, grow their bottom line, and stand out among the competition. Each one has a different objective. So, how does everyone meet in the middle if we want our economy to flourish?

Forbes states, “Technology has replaced 90 percent of jobs humans used to do.” Baby-boomers are experienced and carry far more weight when it comes to having the ability to mentor and teach work ethics. So, it’s crucial to maintain a certain level of experience on board an enterprise. Senior expertise is precious for companies to continue existence and growth. Being knowledgeable does not excuse the fact that times are changing, and baby-boomers must keep up with technology if they desire to remain in the work force.

An establishment desiring to grow must also offer upgraded equipment that invites the innovation of the millennials. Having outdated office equipment indicates hard labor, and that won’t fly. Conduct weekly, monthly, or quarterly training that will ensure the employees they’re cared for, respected, and appreciated. Implement mentorship training to support employees. This shows there’s room for growth within the company, and that you believe in their welfare because you’re investing time and effort for their future.

Avoid high turnovers by keeping a mixture of new ideas between the two groups and remember to place employees where they can operate in their passion. It may require changing their position or having to alter their pay. Either way, if you have excellent employees place them where they will excel, and your company will shine. Then it becomes a win-win for everyone.

It’s possible to find additional training without draining your bank account. There are student loans, grants, the GI Bill/Post 911, and even some organizations that offer low-cost training that can boost your level of pay with one exam.

It’s time to be creative when considering your future, because being stubborn and unwilling to advance won’t get you very far in the corporate world.

Sistah Soldier is an inspirational activist who helps veterans, women and minorities step into the call of God for their lives. She creates online courses and trainings to assist women transitioning in their careers. She’s the CEO, Host, and Executive Producer of the SHE VET™ Television Show, and the Executive Recruiter for SHE WORKS Digital™. Learn more at

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